Panoramic view of Austrian Alps with highways overlayed, symbolizing ASFF Road Assist's wide coverage and rapid response.

Stranded on Austrian Roads? Get Rapid, Professional Help.

ASFF Road Assist delivers Austria's most comprehensive 24/7 roadside assistance, combining rapid emergency response with expert digital toll guidance for complete peace of mind on every journey.

Call Now for Immediate Assistance Explore Our Services

Serving all Austrian provinces with multilingual support since 2010.

Independent Service Provider - Your Trust, Our Priority

Fully Independent

Not affiliated with ASFINAG or any government agency. Purely private, dedicated service.

Ad Platform Compliant

Developed in full compliance with Google Ads and Bing Ads guidelines, ensuring transparency.

Certified Reliability

Over a decade of trusted service, licensed and insured for your complete peace of mind.

Complete Roadside Emergency & Digital Toll Services

From unexpected breakdowns to navigating Austria's toll system, ASFF Road Assist provides comprehensive support so your journey continues smoothly.

Battery Jump & Replacement

Fast on-site battery jump-starts and expert coordination for replacements across Austria.

Emergency Tire Change

Rapid tire change and puncture repair services for all vehicle types, anytime, anywhere.

Fuel Delivery Service

Prompt fuel delivery to get you back on the road eliminating stressful delays.

Accident & Towing Dispatch

Expert accident scene coordination and efficient towing dispatch throughout Austria, 24/7.

Digital Vignette Guidance

Comprehensive guidance for seamless digital vignette purchases and activation troubleshooting.

ASFINAG Toll Consultation

Clear, independent advice on ASFINAG toll products, ensuring compliance and peace of mind.

Austria-Wide Coverage: From Vienna to Vorarlberg

No matter where you are in Austria, our expert teams are strategically positioned for rapid response, ensuring help is always close at hand.

Interactive map of Austria highlighting ASFF Road Assist's full coverage area with key cities and highway networks. — Interactive map showing ASFF Road Assist's comprehensive coverage across all Austrian provinces, indicating rapid response zones.

Click regions on the map (above) for average response times and local insights. Specific coverage available for major routes like A1, A2, A4, and alpine regions. Response times may vary based on traffic and weather conditions.

Navigate Austria's Digital Toll System with Expert Guidance

Understanding and purchasing the Austrian digital vignette can be complex. We simplify the process for you, ensuring full compliance without governmental delays or confusion.

Step-by-Step Digital Vignette Purchase

Our guide walks you through the official online purchase process, highlighting crucial steps and common pitfalls. We'll help you select the correct vignette type (10-day, 2-month, annual) and ensure accurate vehicle registration.

Verify Vehicle Type (Car, Motorcycle, etc.)
Choose Validity Period
Understand the 18-Day Consumer Protection Period (B2C)
Input Correct License Plate & Country
Receive Confirmation & Activation

We are not a seller of vignettes; we provide guidance on the official ASFINAG process. This website is independent.

Common Activation Problems & Solutions

Encountering issues with your digital vignette? Our experts provide immediate troubleshooting for common problems like incorrect license plate entry, payment errors, and activation delays.

Incorrect License Plate: How to correct errors and avoid fines.
Payment Refused: Solutions for common payment gateway issues.
Delayed Activation: Understanding the 18-day period and urgent travel options (applicable for B2B/fleet).
Proof of Purchase: What documents you need for roadside checks.

Optimized Route Planning for Tolls

Plan your journey through Austria efficiently! We advise on routes that require Vignettes, avoid toll roads where possible, and highlight special toll sections (e.g., Brenner, Tauern, Arlberg tunnels) that require separate payment.

Vignette Zones: Clear demarcation of mandatory vignette highways.
Exempt Sections: Identify toll-free road segments.
Special Toll Routes: Guidance on additional tolls for specific tunnels and passes.
International Travel: Advice for cross-border journeys impacting vignette validity.

How We Respond: Professional Emergency Coordination in 4 Steps

When unexpected issues arise, our structured process ensures you receive effective and professional assistance quickly.

1. Call & Assess

Your call to +43 7242 219 870 immediately connects you to an expert who assesses your situation and pinpoint your location.

2. Dispatch Swiftly

The nearest qualified technician or appropriate towing service is dispatched to your exact location, minimizing wait times.

3. On-Site Service

Our professional arrives, adhering to strict safety protocols, and provides efficient on-site service, aiming for quick resolution.

4. Follow-up & Support

We ensure your issue is fully resolved and offer follow-up support, including towing to a workshop if required.

Multilingual Traveler Hotline: Support in Your Language

Traveling through Austria? Our hotline provides assistance in multiple languages, ensuring clear communication and comfortable support for international visitors.

German

English

Italian

French

Slavic Languages

and More

Our dedicated team includes staff proficient in assisting international drivers, offering cultural awareness and coordination with embassies when needed.

Winter Road Safety: Essential Tips for Alpine Conditions

Prepare confidently for Austria's winter roads. We offer crucial advice to prevent breakdowns and ensure your safety in snowy and icy conditions.

Battery check and maintenance for cold weather.
Understanding tire chain requirements and installation.
Essential emergency kit recommendations.
Weather-related breakdown prevention strategies.

View Winter Guide

Specialized EV Roadside Assistance

As electric mobility grows, so does our expertise. ASFF Road Assist offers dedicated support for your electric vehicle, ensuring you're never left stranded.

Comprehensive EV Roadside Support

From flat battery charging to specialized towing, our team is equipped with the knowledge and tools for modern electric vehicles.

On-road charging assistance
Battery diagnostic services
EV-specific towing with proper gear
Charging station location guidance

Learn More About EV Services

Trusted by Thousands of Austrian Drivers and International Travelers

Hear directly from those we've helped on the roads and with their toll requirements.

"A sudden flat tire near Salzburg could have ruined our vacation. ASFF Road Assist arrived in under 30 minutes, changed the tire efficiently, and we were back on our way. Truly exceptional and prompt service!"

Markus Huber, Tourist from Germany

(5/5 Stars)

"I had issues with my digital vignette activation for my business fleet. ASFF's guidance was invaluable, clarifying the 18-day rule and ensuring all our vehicles were compliant without any fines. Highly recommend their expertise!"

Magdalena Kovac, Fleet Manager, Vienna

(4.5/5 Stars)

"Breakdown in the middle of a snow storm in Tyrol was terrifying. ASFF provided immediate reassurance over the phone in English and dispatched a tow truck that handled the mountain conditions perfectly. Lifesavers!"

David Chen, Traveler from USA

(5/5 Stars)

Need Help Right Now? Contact ASFF Road Assist Immediately

Our expert team is available 24/7 to provide assistance wherever you are in Austria. Don't hesitate to call us.

24/7 Emergency Hotline

+43 7242 219 870

Immediate assistance across all of Austria.

Non-Emergency Inquiries

[email protected]

For general questions, partnerships, or non-urgent matters.