This website is not affiliated with ASFINAG or any government agency.

ASFF Road Assist & Vignette Services: Independent Austrian Expertise

Discover ASFF Road Assist & Vignette Services GmbH: Austria's independent roadside assistance and digital toll experts serving drivers with professional, technology-driven solutions.

ASFF combines traditional roadside assistance expertise with modern digital toll guidance, providing comprehensive independent support for all Austrian drivers and international visitors. We are not affiliated with ASFINAG or any government agencies, ensuring transparent and focused service.

Our Journey: From Local Service to Austria-Wide Expertise

From our founding, ASFF Road Assist & Vignette Services GmbH has been committed to growing with the needs of Austrian drivers and international travelers. Our journey is one of continuous expansion, embracing technology, and deepening our local expertise.

Founding Years: Establishing Regional Roadside Assistance

ASFF began as a dedicated local service provider in Wels, Upper Austria, focusing on immediate and reliable roadside assistance for the surrounding communities. Our initial mission was to provide a trustworthy first response for breakdowns and emergencies.

Expanding Reach: Austria-Wide Coverage

Driven by demand and a commitment to serve all of Austria, ASFF systematically expanded its network and capabilities. Today, we offer comprehensive coverage across all regions, ensuring professional help is always within reach, from the busy Alpine roads to the tranquil countryside.

Digital Evolution: Vignette Support & Toll Expertise

Recognizing the increasing complexities of digital toll systems, ASFF pioneered dedicated digital vignette guidance and ASFINAG toll product consultation. This expansion cemented our role as a holistic support provider, simplifying essential compliance for drivers.

Multilingual Support for International Visitors

Austria is a hub for international travel. We developed extensive multilingual capabilities to ensure that visitors from around the world receive clear, compassionate, and effective assistance, overcoming language barriers in stressful situations.

Future Forward: Technology Integration for Modern Service

Our commitment to innovation is ongoing. We continuously integrate advanced dispatch systems, real-time tracking, and mobile platforms to enhance service efficiency, transparency, and overall customer experience.

Complete Independence: Not Affiliated with ASFINAG or Government

At ASFF Road Assist & Vignette Services GmbH, transparency and independence are core to our identity. We want to be unequivocally clear:

  • ASFF is an entirely independent, private service provider.
  • We have no affiliation with ASFINAG, the Austrian federal highway financing company.
  • We are not connected to any government agency, body, or official entity.
  • Our business model is built on providing direct, client-focused services without any governmental influence or bias.

Furthermore, this website and all promotional materials are developed in strict compliance with Google Ads and Bing Ads guidelines, fully adhering to all advertising regulations to ensure an honest and trustworthy online presence.

Learn More About Our Values
Shield icon symbolizing independence and transparency for ASFF Road Assist, not affiliated with ASFINAG or government.
Our commitment to clear, unbiased service.

Austria-Wide Coverage: Professional Service Across All Regions

No matter where you are in Austria, ASFF Road Assist is equipped to reach you. Our extensive network and strategic partnerships ensure rapid response and professional assistance from border to border.

Detailed map of Austria highlighting the extensive service coverage areas of ASFF Road Assist & Vignette Services GmbH, with towns and major highways clearly marked.
Our comprehensive service map, ensuring help is always close by.

Local Expertise, National Reach

Our teams possess profound regional expertise, understanding the nuances of local roads and environments, from the bustling city centers to remote mountain passes.

24/7 Availability

Breakdowns don't keep office hours. Our services are available around the clock, 365 days a year, with dedicated teams ready to dispatch at any moment.

Specialized Equipment

From jump-start units to specialized towing vehicles and winter-ready equipment, we deploy the right tools for every situation across diverse Austrian terrains.

Professional Team: Multilingual Experts with Local Knowledge

Our strength lies in our people. The ASFF team comprises highly trained, certified professionals dedicated to providing exceptional roadside assistance and precise digital toll guidance. We pride ourselves on clear communication and empathetic service.

Smiling ASFF roadside assistance mechanic in uniform, confidently holding a wrench.
Certified Mechanics & Technicians

Our on-site teams are certified in vehicle diagnostics and repairs, equipped to handle a wide range of roadside incidents swiftly and safely.

Friendly ASFF multilingual hotline operator assisting a client over the phone, with a headset on.
Multilingual Hotline Specialists

Our dispatch and support staff are fluent in multiple languages, ensuring international visitors receive effective assistance without communication barriers.

ASFF vignette support expert with a tablet, demonstrating digital toll application.
Digital Toll & Vignette Consultants

Experts in Austrian toll regulations and digital vignette systems, providing accurate advice and troubleshooting to keep you compliant on the road.

Every ASFF team member undergoes continuous training and professional development to stay ahead of vehicle technology and regulatory changes, guaranteeing service excellence.

Technology-Driven Solutions for Modern Roadside Assistance

ASFF is committed to leveraging cutting-edge technology to enhance every aspect of our service. We blend the reliability of traditional roadside assistance with the efficiency of modern digital tools.

  • Advanced Dispatch & GPS Coordination

    Our sophisticated dispatch systems utilize real-time GPS tracking to pinpoint your exact location and send the closest available unit, minimizing wait times.

  • Mobile-Optimized Service Delivery

    From initial contact to service updates, our processes are mobile-friendly, ensuring seamless communication and convenient access to information on the go.

  • EV Technology Integration

    We are continuously adapting our expertise and equipment to support modern electric and hybrid vehicles, addressing their unique roadside assistance needs.

A modern smartphone displaying a user-friendly app for ASFF Road Assist, showing real-time tracking of a service vehicle on a map, with digital icons for different services.
Innovative tools for prompt and transparent service.

Contact ASFF: Your Trusted Partner in Austria

Based in Wels, Upper Austria, ASFF Road Assist & Vignette Services GmbH provides comprehensive support across the entire country. We are ready to assist you.

Emergency Hotline: +43 7242 219 870

For general inquiries or partnership discussions, please reach out:

Email: [email protected]

Address: 38 Europastraße, 2nd Floor, 4600 Wels, Upper Austria, Austria

Get Immediate Assistance